Perspectives

Making Sense of AI's Organizational Impact

AI isn't just changing what's technically possible—it's fundamentally reshaping how organizations work, how value gets created, and what leadership needs to look like.

Most of the conversation about AI focuses on tools, capabilities, and implementation tactics. But the organizations that will thrive aren't the ones with the best technology—they're the ones that understand and address the human, cultural, and strategic dimensions of AI adoption.

These essays explore the ideas that shape how I work with clients: the hidden dynamics of AI adoption, the trust challenges that determine success or failure, and the leadership approaches that actually work.

This isn't about AI hype or fear-mongering. It's about understanding what's really happening in organizations right now—and what you can do about it.

Articles

The New Productivity Paradox: Why Your Employees Are More Productive But Your Company Isn't

AI delivers massive individual productivity gains that don't translate to organizational productivity—not because AI doesn't work, but because organizations are processes, not just collections of tasks.

How AI Creates the Illusion of Competence

AI removes content creation as a signal of quality, creating work that appears polished but lacks real substance.

Don't Be That Guy: How Leaders Kill AI Adoption By Trying Too Hard

Don't be the CEO who announces productivity gains before your employees have even figured out how to use the tools.

The New Generalists: When AI Breaks Down Role Boundaries

AI is enabling employees to work across traditional boundaries in ways that were impossible before.

Your Employees Are Already Using AI. Here's How to Lead It.

The biggest barrier to benefiting from AI isn't technology—it's trust.